Coordinator, Violence Prevention Education

GENERAL SUMMARY AND PURPOSE:
Supports the Saint Alphonsus Health System role in providing a safe workplace through the workplace violence prevention initiatives. Coordinates the scheduling, facilitation, and implementation of workplace violence prevention training classes for instructors, colleagues and staff. Conducts periodic reviews of the benefits of current violence prevention training with colleagues to assess for adequacy or further needs. Works with the Workplace Violence Prevention committee to facilitate learning from experience and provide updates on status, needs, and implementation issues.
SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE:
1. Bachelor's degree in Organizational Development, Organizational Behavior, Business Administration, Human Resources, Adult Education, Instructional Design, Organizational Psychology, Sociology or a related field required.
2. 3 years of experience required. 1 year of related experience in a multi-site health care delivery system preferred.
3. Knowledge of adult learning principles, leadership theories, process improvement methodologies (e.g., Lean), competency-based / systems-oriented approach to leadership and colleague development.
4. Ability to work with diverse audiences at all levels of authority.
5. Ability to create and facilitate formal presentations on a variety of work-related topics and to develop outcome measurements.
6. Excellent change management and verbal and written communication skills.
7. Ability to effectively coach individuals and teams to improve performance outcomes and relationships.
8. Standard computer skills (e.g., spreadsheets, word processing, template development, graphic presentations).
ESSENTIAL FUNCTIONS:
1. Meets Health System's Guiding Behaviors and Caring Standards including interpersonal communication and professional conduct expectations.
2. Assists in identifying and executing Safe Workplace initiatives, consistent with strategic direction and imperatives of System Office and SAHS, through the development and use of competency and skills / needs assessment methodologies, survey tools, organizational performance analysis, and input from management, staff and customers.
3. Assists in the design, facilitation and coordination of Colleague Violence Prevention learning and development, based on identified needs, skills gaps, mission and vision (e.g., initial full course offerings, refresher courses, specific additional education for high impact areas); both in the classroom and virtually, conducting preparatory and post session processes with the team.
4. Coordinates CPI/Colleague Workplace Violence Prevention team to ensure trainers are maintaining adequate hours of teaching to meet certification standards.
5. Establishes and manages project timelines and identifies appropriate resources.
6. Assists in customizing learning programs, courses, presentations, and guides as needed.
7. Collaborates with other SAHS and Trinity facilities, regional and local resources (e.g., Law enforcement agencies)
8. Identifies and incorporates best practices and lessons learned into program plans.
9. Facilitates communication between management and colleagues, providing guidance related to strategic initiatives, vision, goal setting, team dynamics, problem solving, and dispute resolution.
10. Educates managers and colleagues on Workplace Violence Prevention training practices and issues.
11. Supports the culture of safety/colleague engagement survey process and coaches managers to increase colleague participation and engagement to achieve targets.
12. Develops learning activities, audio-visual materials, instructor guides, and lesson plans.
13. Designs and develops tools and methodologies to evaluate learning interventions, for management and colleagues, to improve the alignment of objectives and accomplishments.
14. Identifies and recommends opportunities to enhance and expand the available Workplace Violence Prevention training (e.g., use of e-learning systems).
15. Creates and delivers team dynamic interventions with staff and management, facilitating group discussions, conducting evaluative sessions.
16. Assists with data collection and analysis to demonstrate effectiveness and potential need for expansion of educational offerings
17. Fosters an environment of continual learning to support growth, excellence, quality and cost effectiveness.
18. Functions as an instructor of CPI courses as well to maintain own certification and ensure needs of colleagues/staff are met.
Department: Organization Development
Schedule:
Shift:
Hours: 092512d0b8cf4e39a155b9eb819c0ffb

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