Customer Service

Company Name:
Select Staffing
customer service
Duties and Responsibilities:
Answering product and service questions; suggesting information about other products and
Opening customer accounts by recording account information.
Maintaining customer records by updating account information.
Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Recommending potential products or services to management by collecting customer information and analyzing customer needs.
Preparing product or service reports by collecting and analyzing customer information.
Handling in-bound and out-bound calls.
Contributing to team effort by accomplishing related results as needed.
Skills Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-Tasking, Sales.
Location: Boise
Pay: $11-$13 DOE

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