Lead Insurance Verifier (Local to Utah/ Idaho) Customer Service & Call Center - Boise, ID at Geebo

Lead Insurance Verifier (Local to Utah/ Idaho)

Description SUMMARY DESCRIPTION The Insurance Verifier's primary function is to collect and verify Insurance information from patients and maintain updated accurate information in the patient's chart.
The Insurance Verifier's will also be responsible for answering patient questions regarding benefits.
Perform regular coaching sessions to ensure employees meet job expectations and productivity objectives.
Searches and retrieves information from files, computer records, and other documents.
RESPONSIBILITIES Verify and update Patient's primary, secondary and tertiary Insurance benefit information.
Advising Patients when Insurance has expired and obtaining new Insurance updates.
Answer voicemails and respond within 24 hours.
Serve as a source of information and communication link for patients, Physicians, and facility personnel.
Scan and upload Insurance cards in to EMR.
Report and discuss any Insurance discrepancies with facility personnel.
Perform clerical functions as directed by the Supervisor.
Participate in pertinent educational offerings, training and staff meetings.
Maintain confidentiality, security, and physical safety of medical records.
Call and follow up on outstanding claim status Collect and post Patient Payments Assist with obtaining Authorizations or Letter of Agreements QUALIFICATIONS Diploma Must be able to communicate in the English language, both written and orally.
Knowledge of medical terminology.
Computer and typing skills of at least 40 wpm with the capability of data entry Must be able to conduct oneself in a mature, professional, and pleasant manner.
Ability to multitask in time compromising environment.
Recommended Skills Confidentiality Consulting Data Entry English Medical Records Medical Terminology Estimated Salary: $20 to $28 per hour based on qualifications.

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