Technical Records Specialist 2 - R&F
Boise, ID Boise, ID $21 an hour $21 an hour 5 hours ago 5 hours ago 5 hours ago Description Are you a detail-oriented professional with experience reviewing contracts and documents? Ready to work for and organization with work-life balance? The Idaho Department of Insurance (DOI) is seeking a Technical Records Specialist 2.
The selected candidate will play a key role in our Market Conduct Bureau with the Rates and Forms Section.
This position reviews and processes insurance documents; determines and explains compliance with the laws, rules, regulations, and policies to take appropriate action; provides a variety of support functions and maintains a computerized record system.
Hiring managers are continuously considering applications for this position.
This job announcement will be closed if the position is filled prior to the closing date.
We highly encourage individuals from all different experiences and industries to apply for this great opportunity at DOI! The DOI embraces diversity and equal opportunity in a strategic way for our team and overall organization.
Our agency is committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Such as, hiring talented staff members who possess bi-lingual abilities, have experience from various business industries, and/or those returning to workforce.
We strive to maintain an inclusive work culture that encourages, supports, and celebrates the diverse voices of our team members.
This helps to continually fuel innovation and connections to our customers and the Idaho communities we serve.
Example of Duties:
Review, evaluate and process records and documents; Determine acceptability or conformance to eligibility requirements, laws, rules, regulations, statutes, policies and procedures; Explain requirements, processes, and procedures to customers; Utilize independent judgment and discretion when processing assigned work; Conduct involved searches to gather information to resolve problems and respond to inquiries; Perform specialized support work; Manipulate and update manual and computerized records systems; Develop reports
Benefits:
BE COMPENSATED WITH AN EXCELLENT BENEFITS PACKAGE! Excellent medical, dental and vision insurance-employee only coverage for PPO $65/month for medical and vision & $11/month for dental Generous vacation and sick leave accrual beginning as soon as you start 11 paid holidays a year Paid Parental Leave Enrollment in the (Download PDF reader)PERSI Defined Benefit Retirement Plan (Download PDF reader) Multiple additional retirement savings plan options (401(k), 457(b) Pre-Tax and Roth Employer-paid basic life insurance for employee and options for family Public Service student loan forgiveness - eligibility requirements may apply.
Wellness programs Ongoing training opportunities And more! Minimum
Qualifications:
Experience:
Monitoring record systems to identify and correct errors Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs Analyzing information and researching a variety of sources to identify and resolve problems or issues Dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations Entering and retrieving data using a computerized record system Composing and proofreading business correspondence Supplemental Information:
Desired candidates will have the ability to:
Understand, analyze and comfortably explain complex issues in determining conformance to eligibility requirements, laws, rules, regulations, statutes, policies and procedures; Interact/communicate effectively in person, through email and on the telephone; Clearly read and write in English; Enter and retrieve data using computerized record systems; Understand and follow complex oral and written instructions; Multitask, organize and prioritize; Utilize Microsoft Office software and automated record management systems; Develop and provide reports and correspondence; Maintain strict confidentiality of non-public information; Operate multi-line telephone system, desktop computer, calculator, printer, copier, and fax machine; Work collaboratively and independently, as needed; Attend work reliably according to work schedule.
Focused experience in the property and casualty insurance field with additional experience in health insurance is highly desirable.
The mission of the Department of Insurance is to serve and protect Idahoans by equitably, effectively and efficiently administering the Idaho Insurance Code and the International Fire Code.
EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request.
If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD:
711), or email ada.
coordinator@dhr.
idaho.
gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
The selected candidate will play a key role in our Market Conduct Bureau with the Rates and Forms Section.
This position reviews and processes insurance documents; determines and explains compliance with the laws, rules, regulations, and policies to take appropriate action; provides a variety of support functions and maintains a computerized record system.
Hiring managers are continuously considering applications for this position.
This job announcement will be closed if the position is filled prior to the closing date.
We highly encourage individuals from all different experiences and industries to apply for this great opportunity at DOI! The DOI embraces diversity and equal opportunity in a strategic way for our team and overall organization.
Our agency is committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Such as, hiring talented staff members who possess bi-lingual abilities, have experience from various business industries, and/or those returning to workforce.
We strive to maintain an inclusive work culture that encourages, supports, and celebrates the diverse voices of our team members.
This helps to continually fuel innovation and connections to our customers and the Idaho communities we serve.
Example of Duties:
Review, evaluate and process records and documents; Determine acceptability or conformance to eligibility requirements, laws, rules, regulations, statutes, policies and procedures; Explain requirements, processes, and procedures to customers; Utilize independent judgment and discretion when processing assigned work; Conduct involved searches to gather information to resolve problems and respond to inquiries; Perform specialized support work; Manipulate and update manual and computerized records systems; Develop reports
Benefits:
BE COMPENSATED WITH AN EXCELLENT BENEFITS PACKAGE! Excellent medical, dental and vision insurance-employee only coverage for PPO $65/month for medical and vision & $11/month for dental Generous vacation and sick leave accrual beginning as soon as you start 11 paid holidays a year Paid Parental Leave Enrollment in the (Download PDF reader)PERSI Defined Benefit Retirement Plan (Download PDF reader) Multiple additional retirement savings plan options (401(k), 457(b) Pre-Tax and Roth Employer-paid basic life insurance for employee and options for family Public Service student loan forgiveness - eligibility requirements may apply.
Wellness programs Ongoing training opportunities And more! Minimum
Qualifications:
Experience:
Monitoring record systems to identify and correct errors Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs Analyzing information and researching a variety of sources to identify and resolve problems or issues Dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations Entering and retrieving data using a computerized record system Composing and proofreading business correspondence Supplemental Information:
Desired candidates will have the ability to:
Understand, analyze and comfortably explain complex issues in determining conformance to eligibility requirements, laws, rules, regulations, statutes, policies and procedures; Interact/communicate effectively in person, through email and on the telephone; Clearly read and write in English; Enter and retrieve data using computerized record systems; Understand and follow complex oral and written instructions; Multitask, organize and prioritize; Utilize Microsoft Office software and automated record management systems; Develop and provide reports and correspondence; Maintain strict confidentiality of non-public information; Operate multi-line telephone system, desktop computer, calculator, printer, copier, and fax machine; Work collaboratively and independently, as needed; Attend work reliably according to work schedule.
Focused experience in the property and casualty insurance field with additional experience in health insurance is highly desirable.
The mission of the Department of Insurance is to serve and protect Idahoans by equitably, effectively and efficiently administering the Idaho Insurance Code and the International Fire Code.
EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request.
If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD:
711), or email ada.
coordinator@dhr.
idaho.
gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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