DMV Technical Records Specialist 1
Boise, ID Boise, ID Seasonal Seasonal Estimated:
$30.
7K - $38.
9K a year Estimated:
$30.
7K - $38.
9K a year 5 hours ago 5 hours ago 5 hours ago Description Do you want to make a difference and be part of an award-winning agency, dedicated to enhancing the quality of life in Idaho through transportation? At the Idaho Transportation Department, every employee is critical to the mission and we strive to foster an innovative, collaborative workplace where employees can grow and do their best work.
The Idaho Transportation Department (ITD) is recruiting for an individual with exceptional customer service skills for a Technical Records Specialist 1 position in our Division of Motor Vehicles.
This position is located at our District 3 location at the East Boise Port of Entry.
Notice:
This position requires a criminal background investigation before a final job offer is made.
Examples of Duties:
Reviews, evaluates, approves, and processes records and/or documents; Extensive customer service over the phone, in person and via written communication explaining requirements, processes, and procedures; Maintains a manual or computerized records system; performs related work; Gathers information, makes decisions, resolves problems, and responds to inquiries that involves an extensive in-depth knowledge of the program; Utilizes independent judgment and discretion as to the methods, policies, and procedures used to complete assignments; Conducts involved searches which may require accessing and selecting multiple information sources or contact with clients, vendors, or outside sources to obtain information.
Minimum Qualifications
Experience:
monitoring a records system to identify and correct errors; Researching a variety of sources to resolve problems; Interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments; Entering and retrieving data using a computerized records system.
Qualifications:
Excellent time management skills; Ability to work in a fast-paced environment with a wide range of customer demographics.
Note:
Your work history and/or resume must support you meet the above minumum qualifications.
Benefits:
The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year.
For additional information related to benefits and/or State programs, please visit https:
//dhr.
idaho.
gov/StateEmployees/Benefits.
html.
EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request.
If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD:
711), or email ada.
coordinator@dhr.
idaho.
gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.
Benefits may not be applicable for temporary or seasonal positions.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$30.
7K - $38.
9K a year Estimated:
$30.
7K - $38.
9K a year 5 hours ago 5 hours ago 5 hours ago Description Do you want to make a difference and be part of an award-winning agency, dedicated to enhancing the quality of life in Idaho through transportation? At the Idaho Transportation Department, every employee is critical to the mission and we strive to foster an innovative, collaborative workplace where employees can grow and do their best work.
The Idaho Transportation Department (ITD) is recruiting for an individual with exceptional customer service skills for a Technical Records Specialist 1 position in our Division of Motor Vehicles.
This position is located at our District 3 location at the East Boise Port of Entry.
Notice:
This position requires a criminal background investigation before a final job offer is made.
Examples of Duties:
Reviews, evaluates, approves, and processes records and/or documents; Extensive customer service over the phone, in person and via written communication explaining requirements, processes, and procedures; Maintains a manual or computerized records system; performs related work; Gathers information, makes decisions, resolves problems, and responds to inquiries that involves an extensive in-depth knowledge of the program; Utilizes independent judgment and discretion as to the methods, policies, and procedures used to complete assignments; Conducts involved searches which may require accessing and selecting multiple information sources or contact with clients, vendors, or outside sources to obtain information.
Minimum Qualifications
Experience:
monitoring a records system to identify and correct errors; Researching a variety of sources to resolve problems; Interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments; Entering and retrieving data using a computerized records system.
Qualifications:
Excellent time management skills; Ability to work in a fast-paced environment with a wide range of customer demographics.
Note:
Your work history and/or resume must support you meet the above minumum qualifications.
Benefits:
The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year.
For additional information related to benefits and/or State programs, please visit https:
//dhr.
idaho.
gov/StateEmployees/Benefits.
html.
EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request.
If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD:
711), or email ada.
coordinator@dhr.
idaho.
gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.
Benefits may not be applicable for temporary or seasonal positions.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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